Frequently Asked Questions
What services does Pinnacle Storage Systems LTD provide?
Pinnacle Storage Systems LTD specializes exclusively in the professional installation of pallet racking and shelving systems. We do not design, engineer, or sell storage systems. Our role is to install systems in strict accordance with approved technical drawings and project specifications.
Do you design or engineer storage systems?
No. All storage systems are designed and engineered by the system manufacturer or a qualified engineer. Pinnacle Storage Systems LTD installs systems based on approved drawings and documentation provided by the client or project team.
Can you work from CAD drawings and technical plans?
Yes. Our teams are highly experienced in interpreting detailed CAD drawings, layouts, and installation documentation. Accurate execution from technical plans is a core part of our service and one of our key strengths.
Do you supply racking or shelving materials?
No. All racking and shelving materials are supplied by the client, manufacturer, or vendor. Pinnacle Storage Systems LTD is responsible for the installation only.
What types of facilities do you work in?
We support installation projects in a wide range of environments, including warehousing, distribution centres, and retail facilities. Our teams are experienced working in both new builds and active operational sites.
Do you work on active or occupied sites?
Yes. We regularly complete installations in active facilities and understand the importance of coordination, sequencing, and minimizing disruption to ongoing operations.
Where do you provide services?
We provide installation services across Canada. While we support projects nationwide, a significant portion of our experience is concentrated in British Columbia, Alberta, and Ontario.
Can you support multi-site or phased rollouts?
Yes. We regularly support multi-location and phased installation projects, delivering consistent workmanship and execution standards across regions.
How do you ensure quality and accuracy?
Our installation teams follow approved drawings and specifications closely, with experienced supervision and disciplined installation practices. Our focus is on getting the installation right the first time—reducing rework and supporting reliable system performance.
Are you responsible for code compliance or system certification?
No. Code compliance, engineering approvals, and system certification are the responsibility of the system designer, engineer, or manufacturer. Pinnacle Storage Systems LTD installs systems in accordance with the documentation provided.
Can you assist with scheduling and coordination?
Yes. While we do not manage overall project design or engineering, we work closely with project managers, contractors, and site teams to coordinate installation sequencing and meet project timelines.
What makes Pinnacle Storage Systems LTD different?
Our installation-only focus, technical understanding of CAD drawings, and consistent execution across regions set us apart. Clients rely on us for efficient, reliable installation work delivered by experienced crews who understand the realities of active job sites.